Support

At Gravic we understand that today’s IT operates in a world where everything is mobile, connected, interactive, immediate, and mission-critical. You need access to the information, tools, and expertise required to keep your HPE Shadowbase installation running around the clock at peak performance. Gravic provides a range of Shadowbase support services to meet this need.

Contact Support and Request Services — Contact the Shadowbase support team
Customer Portal — Login for access to the latest documentation, softdocs, product releases, and knowledgebase
Evaluations & Agreements — Legal agreements and documents
Manuals — HPE Shadowbase documentation
Performance Metrics — Our policy on HPE Shadowbase performance metrics
Professional Services — Find out what services are available for Shadowbase software
Software Support Policies — Understand the standardized Shadowbase product release and support policies
Training — Find out what training is available for Shadowbase software
Supported Databases and Platforms — Find Shadowbase’s supported databases and platforms
Training Request — Request training information for your company